We commissioned Duncan Thompson to renovate our 1930s single storey weatherboard. We are delighted with the result. From the design to delivery the team has an eye for quality and want to deliver the best product possible. Our house is better than we expected and we know we’ll be happy here for many years to come. Jim has a great understanding of how to interpret needs into design and Sam was patient and honest when project managing the work. We moved back in ahead of time and on budget. Happy customers
11:10 29 Aug 18
Really professional and honest site consultation and great customer service. Thank you so much for your advice Jim!
07:19 14 Oct 17
After careful consideration we engaged Duncan Thompson Extensions for a second story addition - a project that they managed from start to finish with confidence. As we wanted to live in the house during the work, we found that they were not only accommodating of this, but also experienced enough to be able to cope with the added strain it brings to all.While a major renovation is daunting (for us at least), their engagement meant rare concerns and rapid progression. Jim (designer), Sam (supervisor), Dave and his team (builders), Andy (everything) and the rest of the team at Duncan Thompson were a pleasure to deal with - and handled our many queries with patience and reliability. It felt like a genuine partnership through the project and beyond - with the company standing behind its work after completion; which is something that is very important to us and an indication of their commitment to satisfaction.
23:12 26 Sep 17
We have engaged Duncan Thompson on more than one occasion and each time have been more than happy with the result. The crew at Duncan Thompson are a professional team working efficiently with the least disruption to our household as possible and have always completed our jobs well within estimated times. They were always obliging, easy to deal with and cleaned up after themselves (a big plus). We have since recommended them to others and would do so again.
00:52 26 Jul 17
It's a great pleasure to have Duncan Thompson renovated our house. All the team members are very nice, helpful and cooperative!The Designer Tim has helped me to make full use of the space wisely. Now I have a fantastic open kitchen and a secondary kitchen for traditional Chinese cooking , a spacious living area and a big theatre for family entertainment. The renovation of our bathroom is also a smart idea from Tim. He transformed a previously not quite often used closet next to the bathroom to a shower. I just told Tim what I wanted and he magically made it all happen!Sam, our site manager, is also super helpful. Not only during the renovation, even after the renovation, he responded to my requests promptly and always helped me out in a very short time. We own you a lot of thanks, Sam!All the other members of the renovation team, they cooperated not only with themselves, but also with the kitchen guys from other company smoothly and made all this happen on schedule.It's a smart decision to choose Duncan Thompson!
00:57 27 Jun 17
We would like to express our thanks and gratitude to the whole team at Duncan Thompson for the wonderful work done to transform our home. Tim designed our perfect home; he listened to our dream, our ideas and our vision and came up with a design that not only complimented the existing home (something that we were adamant about) but that brought it gently into the 21 century. The new kitchen, dining and living room layout functions brilliantly for our family; it is open, airy, spacious and flooded with natural light. The new ensuite, walk-in robe, laundry and alfresco area exceeded all of our expectations. Our ‘new’ home will bring us much joy for many years to come. Matt and his apprentice managed to get the place built in rapid time and nothing was ever too much for these guys; every request, concern, or small mix up was rectified to ensure we were happy with the result. Matt was an absolute champion; always happy to explain what he was doing and keeping us in the loop as the building progressed. He also was extremely accommodating of our 2 yr. old who was determined to get in on the action whenever there were power tools, nails, hammers or the like being used. Our project manager coordinated the whole project seamlessly, fielded our endless calls, texts, questions and concerns to make the entire process as stress-free as possible. When friends and family ask us about our renovation and whether we had issues we honestly only have good things to report. The whole experience for us was extremely positive and we put this down to the professionalism of the Duncan Thompson team. We would not hesitate to recommend their services to anyone looking to renovate their home.
09:58 15 Oct 18
We initially engaged Duncan Thompson due to their reputation and experience. Bryn was personable, a good listener and made sure he understood our needs. He and owner Chris were flexible in negotiations, ensuring a win win outcome. Site manager Sam, foreman Robbie and team, were highly professional, excellent communicators and made sure the work was completed on schedule and to budget. We now have an attractive and spacious family home which we have no intention of leaving! My wife and I would not hesitate to recommend Duncan Thompson.