Q. Can we live in the house whilst work is being carried out?
A. Ninety percent of our work is carried out with the client remaining in the house. Criteria for this revolves around the design and extent of work to be carried out.

Q. Are Duncan Thompson building projects supervised?
A. Yes, all works are doubly supervised continuously by your allocated project supervisor and overseen by our building manager.

Q. Are Duncan Thompson trades registered with relevant authorities?
A. All trades are registered as required by law. i.e.. Plumbers' Electricians' etc.

Q. Do Duncan Thompson have established trades people?
A. Most of our core trades people have worked with Duncan Thompson for many years.

Q. Are Duncan Thompson job sites kept clean and tidy?
A. Job sites are regularly cleared of rubbish.

Q. Does Duncan Thompson use quality materials?
A. We source our materials from leading trade suppliers who are recognised in the industry for quality.

Q. Will the supervisor keep us informed with the building schedule and requirements at each stage?
A. Communication is essential for smooth a flowing project. Pre-commencement meetings and recommended weekly meetings are generally arranged to discuss progress.

Q. What about public risk and other relevant insurance to protect us during construction?
A. Duncan Thompson carries all relevant insurances as asked for in the building contract and by law.

Q. What safety requirements do Duncan Thompson have on site?
A. We work within the OH&S guidelines at all times using the latest scaffolding and safety equipment.