About this Policy
The Privacy Policy set out below outlines the manner in which we manage personal information obtained through or displayed on the web site or otherwise provided by visitors to the website. By using the web site, or entering into an agreement with us in relation to the web site you are taken to have read, and agreed to the collection, use, disclosure and handling of your personal information in accordance with, this Privacy Policy. This Privacy Policy is in addition to any other terms and conditions applicable to the web site.
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes. We welcome your comments and feedback.
This policy contains the following sections:
Respecting information privacy
We recognise the importance of protecting the privacy of information we collect that is capable of identifying an individual (“personal information”).
In collecting and handling personal information, we are bound by the Commonwealth Privacy Act 1988, including the National Privacy Principles, and any other applicable privacy laws in Australia. This Privacy Policy governs the manner in which personal information will be dealt with.
If we become aware of any ongoing concerns or problems with the web site, we will take these issues seriously and work to address these concerns. If you have any further queries relating to this Privacy Policy, or you have a problem or complaint, please contact us
What personal information we collect and why?
In order to provide you with services, answer your enquiries, deal with your requests or improve the services we offer you, we may collect and process the following personal information about you:
How we use your personal information
Your personal Information may used for the following purposes:
To verify your identity
To provide you with information and services that we believe may be relevant to you
To customize your Duncan Thompson Extensions online experience
To investigate any complaints made by you
To contact you via email or phone with promotions, newsletters, special offers and competitions
To research and develop our products and services
As required or permitted by any law (including the Privacy Act).
How we share your information
Duncan Thompson Extensions may disclose personal information to the following third parties if you submit an enquiry;
Storage, Security and Processing
We strive to ensure the security, integrity and privacy of personal information submitted to the web site, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.
However, we will endeavor to take reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also use reasonable endeavors to ensure its security on our systems.
In addition, our employees are obliged to respect the confidentiality of any personal information held by us. However, we are not responsible for events arising from unauthorized access to your personal information.
Other Terms
Cookies
Duncan Thompson Extensions uses cookies. Cookies are data that a web site transfers to an individual’s hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most web sites, including the web site, can facilitate a user’s ongoing access to and use of a site. They allow us to customise the web site to your needs.
All pages on the web site are coded with measurement software, which is transparent to the user. The software makes use of an invisible image at the bottom of the web page. This software stores a “cookie” in the browser, which contains a unique string. This enables them to count the number of unique browsers to the web site. This information is collected and aggregated, and in no way does this unique identifier identify a user personally. We do not and will not marry any data collected with any personal information collected on our web sites.
If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. However, you should note that cookies may be necessary to provide you with some features of our online services.
Links to Other Sites
We provide links to web sites outside of the web site, as well as to third party web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to the web site. Before disclosing your personal information on any other web site, we advise you to examine the terms and conditions of using that web site and its privacy statement.
Logos
Logos and Trademarks shown on this website are the exclusive property of the trademark holders and in no way represent they endorse or sponsor Duncan Thompson Extensions and/or its affiliates.
Policy changes
This policy may change over time and in the event there have been changes to the policy Duncan Thompson Extensions will publish this information on the website
How to access, update or remove your personal information
If you need to access, update or remove personal information we hold about you
please contact info@duncanthompson.com.au
General feedback, Questions or Problems
If you have a problem or question relating to the privacy policy or the website or you would like to provide general feedback please contact us.
Duncan Thompson Extensions
Address 892 Riversdale Road, Camberwell VIC 3124
Email info@duncanthompson.com.au
Phone [03] 9836 8655 (Business Hours EST)
